SHIPPING FEE:
1. Hong Kong local:
Enjoy free shipping when you spend $100 or more
For purchases less than $100, $30 shipping fee is required
2. Australia:
Enjoy free shipping when you spend AUD 20 (equal to HKD 100) or more
For purchases less than AUD 20 (equal to HKD 100) , shipping fee AUD 40 is required
3. Tai Wan:
Enjoy free shipping when you spend $500 or more
For purchases less than $500, $100 shipping fee is required
4. The shopping amount calculated as free shipping is subject to discounts and credits.
Shipping time:
The general delivery period is 7-10 days and is delivered by a third-party express company. The specific delivery time is subject to the actual arrangement of the third-party express company.
DELIVERY RANGE:
1) Delivery area includes New Territories, Kowloon, Hong Kong Island, Tung Chung, Ma Wan and Discovery Bay
2) Delivery scope includes village houses and tenement buildings (excluding upstairs)
3) The delivery scope includes outlying islands (designated delivery points), and the delivery points are as follows,
Tong Fuk Bus Station
Tai O bus station
Garbage house in Lung Tin Estate, Tai O
Ngong Ping can only go to Tai O
Changsha Shangcun Village Entrance
Changsha Xiacun Village Bus Station
Pui O School Car Park
Pui O and Lao Wai Bus Station
Mui Wo Pier
Mui Wo Fire Station
Cheung Chau Ping Chau Shinkansen Terminal
Lamma Island Yung Shue Wan Pier (not going to Sok Kwu Wan Pier)
EXPRESS DELIVERY:
All goods are delivered by third-party express companies, including but not limited to SF Express, ZTO Express, Jumppoint Express, pickupp Express, etc.
COST OF GOING UP THE STAIRS:
Generally, the fee for going upstairs in a tenement house or village house is determined by the courier company's delivery staff based on the actual situation when delivering the goods.
If you need to get a quote in advance, you can contact our customer service so that we can inquire with the express company for you.
HOME DELIVERY:
In order to protect the safety and interests of both the customer and the courier, the courier will generally deliver the goods at the door of the delivery address or at a designated location.
If you need special transportation requirements, please contact our customer service before placing an order so that we can check with the courier company for you.
